My Account

Account Number

PIN or Easy Pay Card Number

If you do not know your pin, press the button below and follow the instructions.


Now it is easy to view your Cable TV Account online.

You can view:

  • Customer Profile: Account #, contact numbers and email addresses, your account status and your amount due at the time of log on.
  • You can update your contact number(s) as well as your email address.
  • Billing and service address and equipment details and status of equipment.
  • Breakdown of your monthly charges for the services to which you subscribe.
  • Your account history which reflects payments, billing and adjustments.  For earlier history on your account, please select the “More History” button and it will give you the option to go further back.

What do you need in order to view your account on line?

1- Your account number is the number that you got when you signed up for our service.  You will find it at the top of your bill and on any receipt of payment.  Because of privacy, account numbers are not given via the phone or email.


2- Your Pin which is a 4 digit code. If you do not have a pin, you can register in person at Customer Service at TelEm Main Branch.  If you have an email address on file, you can select the Recover Pin button for a temporary pin which will be emailed to the email address on file.


3- Your Easy Pay number.  This is the five (5) digit number on the back of the Easy Pay Card below the bar code.

St. Maarten Cable Tv